The Billing section helps answer common questions related to your ClaudeGO purchase, account access, upgrades, and payment records.
Please check your purchase confirmation email for account information. If access is still unavailable, contact the support team with your purchase details.
Check your purchase confirmation email for your receipt and account information.
Yes. If additional plans or upgrades become available, they can be purchased separately.
No. Your conversations, images, videos, and saved history remain associated with your account.
Purchase confirmations and receipts are typically available through the payment platform used during checkout.
Keep your purchase receipt for future reference.
Verify the email address used during purchase.
Contact support if billing information appears incorrect.